Last updated: 2 November 2026. This is a translation provided for information only; in the event of any discrepancy, the Spanish version shall prevail.

These terms govern bookings for Dragon Buggy buggy tours. By making a booking, the customer confirms that they have read and accepted them.

1. Organiser

INTER CALESA SL (Dragon Buggy), tax ID (NIF) B57898736, registered address C/ Argelaga, 2, 07560 Sa Coma – Sant Llorenç des Cardassar (Balearic Islands, Spain). Tours depart from our base at Carrer de Cala Falcó 8, local 5, 07680 Cala Mandia. Contact: gestion@dragonbuggy.com · +34 638 043 476.

2. Booking and price

Bookings can be made online through our booking platform, by phone or by WhatsApp. A booking is confirmed when the customer receives written confirmation (email or message).
Prices are shown in euros per buggy and include VAT. They include an instructor guide, fuel, third-party liability insurance, occupant insurance, a snack, a gift and pick-up, as detailed in the description of each route.
Payment can be made by VISA or Mastercard.
Pick-up and return are included in the price from Cala Egos, Cala d’Or, Portocolom, Calas de Mallorca, Porto Cristo, S’Illot, Sa Coma, Cala Millor and Cala Bona.

Insurance included: compulsory third-party liability insurance and occupant insurance as required by law.

Not included: damage to the vehicle itself (the insurance is not fully comprehensive) and personal belongings, including loss or theft.

3. Cancellation by the customer

Cancellations must be sent by email to gestion@dragonbuggy.com at least 48 hours before the departure time; in that case the amount paid will be refunded.
After that deadline, or if the customer does not show up at the departure time, no refunds will be made.

4. Right of withdrawal

Under article 103(l) of Spanish Royal Legislative Decree 1/2007 (General Law for the Protection of Consumers and Users), the right of withdrawal does not apply to leisure services booked for a specific date or period. Cancellations are governed by the previous section.

5. Cancellation or changes by Dragon Buggy

If Dragon Buggy has to cancel a tour for reasons beyond the customer’s control (for example, adverse weather or safety reasons), it will offer the customer a new date or a full refund of the amount paid. The sunset route runs on request and requires a minimum of 3 buggies.

6. Requirements to take part

2-seater buggy: the driver must be at least 18 and present a valid full driving licence (learner permits are not accepted).
4-seater buggy: for insurance reasons, the driver must have held a driving licence for more than 5 years.
Occupancy: the 2-seater buggy carries 1 driver and 1 passenger aged at least 4. The family buggy (3 or 4 people) carries a maximum of 2 adults aged 18 or over, and children from 6 months.
Dragon Buggy may refuse to let anyone drive if it suspects they are under the influence of alcohol or drugs.
Children from 4 years old in 2-seater buggies, as long as they reach the right height sitting on a cushion. Babies (from 6 months) can only travel in 4-seater buggies.
Maximum height of participants: 2 m. Seat belts come in a standard size.
Closed shoes are mandatory to drive.
A T-shirt is mandatory: riding in swimwear only is not allowed, for hygiene reasons and to avoid insect bites, as the buggies have no windscreen.
Participants must follow the instructor guide’s instructions and the traffic rules at all times.

If the customer does not meet these requirements, Dragon Buggy may refuse departure for safety reasons, without a refund.

7. Complaints

Complaints can be sent to gestion@dragonbuggy.com or to the address given in section 1. Official complaint forms (hojas de reclamación) are available to customers at our premises. You can also contact the consumer services of the Government of the Balearic Islands.

8. Data protection

The data provided when booking will be processed in accordance with our Privacy policy.

9. Applicable law

These terms are governed by Spanish law. In the event of a dispute, the competent courts will be those determined by consumer protection legislation.

Booking terms